FAQs Concerning Move iQ

Registration

No. Move iQ will not pass on your contact details to any third party without your permission. If you have subscribed and no longer wish to receive newsletters or updates be sure to unsubscribe from one of our mailings ‘Move iQ newsletters’ or ‘Move iQ notifications’. You will receive confirmation of your request.

Email us at [email protected] from your registered email address.

Site content

If you are looking for information on a particular topic or have a specific question, type into the search box directly. We also have quick link search boxes for our most popular search topics. Results will display relevant articles, blogs, videos, podcasts or tools, for you to select the most appropriate in relation to your query.

Unfortunately, we are unable to provide advice on a ‘one to one’ basis. If you have a specific transaction or legal query your best point of contact is your Solicitor. If you are a Tenant or Property Owner then Citizens Advice is a useful point of contact.

Quotes are provided by an approved third party service provider. If you submit a quote request you’ll be asked to acknowledge our privacy policy and terms of use so you understand how your data will be processed to act upon your request.

Service providers

Please email us outlining your issue at [email protected]. We will acknowledge your email within 1 working day. If the issue raised relates to something outside of the scope of our complaints process, we will refer you to the right person at the organisation that can handle the issue best within 2 working days.

Newsletters

Yes. You can subscribe to our newsletter from the subscription box which can be found in the footer of our website.

You can subscribe using our newsletter subscription box.

You can unsubscribe at any time directly from our latest email communication to you. This takes effect immediately.

This could be due to spam blockers preventing our emails getting through or maybe they are being delivered straight to your junk folder. Adding our Move iQ email address to your address list might help. You do this by right clicking on our email address that sends the newsletter and then selecting ‘add to list of contacts’. If the problem persists and you are using a work email you may need to speak to your network administrator.

You can sometimes force links to work by clicking refresh in your browser. Depending on your email provider, you might need to copy and paste the link into a separate browser window.

Television

To apply to go on Location Location Location please visit the Channel 4 website where you can apply online.

To be considered for a future series of Phil and Kirstie’s ‘Love It or List It’ please contact Raise the Roof Productions by emailing [email protected]

Report a problem

Please let us know at [email protected] if something on the website doesn’t appear to be working. We’ll look into it as soon as we can.