Click ‘Login’ in the top of the screen, a pop-up box will appear and at the bottom is a “Sign-up” link. Click on the link and sign-up with your email address and password of your choice. Have a look at our website terms of use before checking the box that you’ve done so. Click the ‘Sign-up’ button and you’re all set.
To log in you need the email address you registered with and your password. If you can’t remember your password, you can choose a new password. Click ‘Login’ in the top right-hand corner of the screen. The log in box will then appear and underneath the login button you will see the ‘Forgot password?’ link. Once you click on the link, you will be prompted to enter your registered email address. You will then receive an email from us that includes how to reset your password.
Tip: Your computer can remember your email and password and should login automatically for you.
Move iQ uses cookies to assign a unique identifier to your computer. Cookies are files that your Web browser places on your computer’s hard drive. Move iQ creates and uses cookie files to track your clicks as you go through the Move iQ website. Cookies can also be used to help to save and retrieve passwords used on Move iQ and information on preferences, saving you from having to re-enter this information upon every visit your website. Move iQ cannot and does not use cookies to access personal information about you from your computer unless you knowingly and willingly provided such information. You can read more about how we use cookies here and our privacy policy can be found here.
Click ‘Login’ in the top right-hand corner of the screen. The log in box will then appear. Log in using your email address and password.
Once logged in select ‘My Move iQ’ from the top menu.
From your ‘My Move iQ’ profile page you can update the details we hold for you.
You can change your password two ways. When logged in click on ‘Change password’ from the top right drop down menu and update your password while logged in.
If you’ve forgotten your password click ‘Log in’ in the top right-hand corner of the screen. The log in box will then appear and underneath the login button you will see the ‘Forgot password?’ link. Once you click on the link, you will be prompted to enter your registered email address. You will then receive an email from us that includes how to reset your password.
No. Move iQ will not pass on your contact details to any third party without your permission. If you have subscribed and no longer wish to receive newsletters or updates be sure to unsubscribe from one of our mailings ‘Move iQ newsletters’ or ‘Move iQ notifications’. You will receive confirmation of your request.
Email us at [email protected] from your registered email address.
Email us at [email protected] from your registered email address requesting your account be deleted and we’ll action it within 4 hours of a working day.
If you are looking for information on a particular topic or have a specific question, type into the search box directly. We also have quick link search boxes for our most popular search topics. Results will display relevant articles, blogs, videos, podcasts or tools, for you to select the most appropriate in relation to your query.
Unfortunately, we are unable to provide advice on a ‘one to one’ basis. If you have a specific transaction or legal query your best point of contact is your Solicitor. If you are a Tenant or Property Owner then Citizens Advice is a useful point of contact.
Quotes are provided by an approved third party service provider. If you submit a quote request you’ll be asked to acknowledge our privacy policy and terms of use so you understand how your data will be processed to act upon your request.
Please email us outlining your issue at [email protected]. We will acknowledge your email within 1 working day. If the issue raised relates to something outside of the scope of our complaints process, we will refer you to the right person at the organisation that can handle the issue best within 2 working days.
Yes. You can subscribe to our newsletter from the subscription box which can be found in the footer of our website.
You can subscribe using our subscription box without registering to ‘My Move iQ’ (as above). You can also subscribe when you sign-up for a free ‘My Move iQ’ member account.
You can unsubscribe at any time directly from our latest email communication to you. This takes effect immediately.
This could be due to spam blockers preventing our emails getting through or maybe they are being delivered straight to your junk folder. Adding our Move iQ email address to your address list might help. You do this by right clicking on our email address that sends the newsletter and then selecting ‘add to list of contacts’. If the problem persists and you are using a work email you may need to speak to your network administrator.
You can sometimes force links to work by clicking refresh in your browser. Depending on your email provider, you might need to copy and paste the link into a separate browser window.
To apply to go on Location Location Location please visit the Channel 4 website where you can apply online.
To be considered for a future series of Phil and Kirstie’s ‘Love It or List It’ please contact Raise the Roof Productions by emailing [email protected]
Please let us know at [email protected] if something on the website doesn’t appear to be working. We’ll look into it as soon as we can.
